Sandows

Privacy Policy

Sandows London Limited (UK Company Number 08657470), whose principal place of business is at: Unit 2 Containerville, 35 Corbridge Crescent, London E2 9EZ, United Kingdom. 

Your Privacy

At Sandows, we are committed to respecting and maintaining the trust and confidence of those that explore our website. We have no intention of selling, renting or trading email lists with other companies or businesses for marketing purposes. This Privacy Policy details the specifics of our reasons for collecting your personal information and how we intend to use it.

You will also find an explanation of the limited conditions under which we may disclose your personal information and how we plan to keep it secure.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. 

You may browse our web site without giving us any personal information. We use several products to analyse traffic to this web site in order to understand our visitors’ needs and to continually improve our site for them. We collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address.

However, there are additional activities on our site that require you to be registered. For example, to receive our e-newsletter or to notify you of new products on our Shop. As part of the registration process, we collect personal information. We use that information to keep you informed of our exploits, to promote new items on our Shop, to contact you if we need to obtain or provide additional information, to check accuracy of our records and to ensure your satisfaction.

Additionally, when you purchase something from our Shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. With your permission, we may send you emails about our Shop, new products and other updates.

Sandows Shop - Shopify

Our Shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Use of Cookies

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes and allows us to analyse our site traffic patterns. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site. If you are using a shared computer and you have cookies turned on, we recommend logging out once you complete your browsing session.

Here is a list of cookies that we use as part of our Shop function. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Payments

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https:// 
www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our Shop’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our web site’s Terms & Conditions. 


Links to Other Web Sites

Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Please email your request to enquiries@sandows.com

Unsubscribing

You can unsubscribe from our e-newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing enquiries@sandows.com

Age of Consent

By using this site, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

Your Consent

By using our website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 
If after you opt-in you change your mind, you may withdraw your consent at anytime. If you have any questions or concerns about our collection, use or disclosure of your personal information, please email enquiries@sandows.com

Changes to this Privacy Policy

We reserve the right to revise and/or update this Privacy Policy without notice, so it will remain your responsibility to refer back occasionally. Should we change our Privacy Policy, a notification of those changes will be published on this page.

If our Shop/ site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.